गोपनीयता
PRIVACYPolicy
Last updated: 22 April 2026
Flags Nepal respects your privacy. This policy explains what information we collect when you reach out or place an order, how we use it, and the choices available to you.
1. Overview
- Flags Nepal ("we", "our", "us") respects your privacy and handles personal information shared with us responsibly.
- This policy explains what information we collect, how we use it, and the choices you have.
2. Information We Collect
- Contact details you share through our contact form, email, phone, or WhatsApp (e.g., name, email, phone, message).
- Order-related information such as delivery address, artwork files, and specifications you provide to complete a production brief.
- Basic technical data your browser sends automatically (e.g., device type, browser, IP address) for security and analytics.
3. How We Use Your Information
- To respond to enquiries, share quotations, and coordinate production and delivery.
- To communicate order status, proofs, approvals, and post-delivery follow-up.
- To maintain internal records, prevent fraud, and improve our services.
4. Artwork and Customer Content
- Artwork, logos, and images you share are used solely to execute your order.
- We do not publish customer artwork externally without permission.
- Customers remain responsible for ensuring they own or are licensed to use the artwork they provide.
5. Sharing of Information
- We do not sell your personal information.
- Limited information may be shared with trusted service providers (for example, courier partners) strictly to fulfil your order.
- We may disclose information if required by applicable Nepali law or legal process.
6. Data Retention
- Order records are retained for normal business and tax purposes in line with applicable law.
- Contact enquiries are kept only as long as reasonably needed to respond and maintain a record of our conversation.
7. Security
- We take reasonable steps to protect information shared with us against loss, misuse, and unauthorised access.
- No method of transmission or storage is fully secure; please do not share sensitive financial details over insecure channels.
8. Your Choices
- You may request access to, correction of, or deletion of personal information you have shared with us.
- To exercise any of these choices, contact us at flagsnepal@gmail.com.
9. Updates to This Policy
- We may update this policy from time to time. The latest version will always be available on this page with an updated effective date.
10. Contact Us
- For privacy-related questions, contact Flags Nepal at flagsnepal@gmail.com or +977 982 336 4747.
Questions about this policy or your information? Contact us at flagsnepal@gmail.com.